Category Archives: Order Questions

When will my order ship? Please see each individual item page for more information on the availability of each item. You will receive a shipment confirmation by email when your order has shipped and tracking information within 24-48 hours of shipment.

Please see each individual item page for more information on the availability of each item. You will receive a shipment confirmation via email when your order has shipped and tracking information within 24-48 hours of shipment.

Return Questions

Returns are handled manually by requesting via replying to any of your confirmation emails, by our contact page or by calling us 800-786-3197 x702. You’ve got 6 months to return your purchase if you’re not completely happy. Please contact us and we will issue you a “Return Authorization” number (RA#). Use this number on your package when shipping […]

My order is missing items. We ship product from many different warehouses throughout the country to try and get the product in your hands as fast as possible. We may ship you multiple packages. We ship from warehouses in all four time zones. After all your items ship, we’ll send you another email with the […]