Return Questions

Returns are handled manually by requesting via replying to any of your confirmation emails, by our contact page or by calling us 800-786-3197 x702.

  • You’ve got 6 months to return your purchase if you’re not completely happy.
  • Please contact us and we will issue you a “Return Authorization”
    number (RA#).
  • Use this number on your package when shipping your
    product back.

There will be no restocking fee on single item returns.

Meaning, that if you are not sure before you purchase and you’d like to try out one of our products to see if it is up to your standards, you can return it after trying it out for a full 100% unconditional refund.

If you’re returning items above single quantities, a restocking fee will apply. A 10% Restocking Fee will apply for goods returned without defects. 20%-50% Restocking Fee may apply to items not defective but used and not in new resellable condition.

  • Restocking fee will not apply to defective goods.
  • If you have a defective product we will issue a “Return Service” call
    tag at our expense within the first 6 months.
  • After 6 months your
    manufacturers warranty will apply.
  • Credit will be issued to your
    original credit card.
  • Typical credit times are 7 days after we receive
    the product.

Shipping charges are not refundable. If you refuse shipment or fail to accept delivery and the shipment is returned to us at our cost per the shipper, we will deduct the return shipping cost from your credit.

Tools are not returnable.

If you need to return an item please use our contact page here.