Warranty Information

Whoops Warranty Explained:

As of 2016 we have one of the most unique warranties in the audio business!
Most ALL other consumer electronics companies offer what is called a “Limited Warranty” for MANUFACTURER defects. That means that only defects are covered that THEY missed at the factory. The only problem is, this is the real world and things happen to speakers that are USER caused.
What kind of things could go wrong that WOULDN’T be covered?

  • How about a 3 year old playing with the volume knob while the amp is turned off, then you turn it on at 100% volume? That will kill a speaker pretty quick.
  • Maybe your college student comes home for the holidays and unbeknownst to you, has an impromptu party with your new speakers?
  • Maybe when plugging in your iPod, you forget that your headphone volume was turned all the way up and you get that static POP when touching the headphone jack?

You might be surprised when your warranty claim is refused by most other manufacturers?!!

We realize that sometimes these things happen and we’ll stand behind you. So the first one’s on us!

Detailed Warranty information for the companies we sell:

InwallTech (our brand)
Speakers: Lifetime
Volume controls: 1 year
Speaker Selectors: 1 year

Audioplex
Volume controls: Lifetime
Speaker selectors: Lifetime

ArchiTech
Speakers: Lifetime
Speaker selectors: Lifetime

BIC
Speakers: 7 years

HTX Audio
Speakers: 1 year

JA Audio
Speakers: 2 years
Volume controls: 2 years

MAS Audio
Speakers: Lifetime

OWI
Speakers: 5 years

Preference
Speakers: Lifetime

Russound
Speaker selectors: Lifetime
Volume controls: Lifetime

TIC Outdoor Speakers
Speakers: 1 year

Generic IR Repeaters
All: 1 year

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