Category Archives: Order Questions

Do you have speaker order questions? Check these FAQs for the answer. If you can’t find it, then send us a message.

  Please see each individual item page for more information on the availability of each item. You will receive a shipment confirmation via email when your order has shipped and tracking information within 24-48 hours of shipment.

  Returns are handled manually by requesting via replying to any of your confirmation emails, by our contact page or by calling us 800-786-3197 x702.   You have 6 months to return your purchase if you’re not completely happy. Please contact us and we will issue you a Return Authorization Number (RA#). Use this number on your […]

  We ship product from many different warehouses in all time zones throughout the country to try and get the product in your hands as fast as possible, so we may ship you multiple packages. After all your items ship, we’ll send you another email with the tracking numbers. Please remember that you may be […]

  If you think you have received the wrong product, please use this link to let us know: Return Contact Form.

I never got a confirmation email? I might have entered my email incorrectly? Don’t worry, real people look at your order when it comes in. We get lots of folks that mistype their email addresses. Most of the time we’ll get your receipt “returned” to us via another email that tells us the address can’t […]

When an order is shipped, a notification email is automatically generated and delivered to the email address associated with your order. The tracking information is included in this email. If you can’t find the shipping notification email, please check your Spam folder. If you still can’t find it, please contact us.

  When you place an order online with us, our automated shopping cart system registers your order, gives you a receipt page with a unique order number, and generates an order confirmation email. Once your order number is generated, our backend process also begins. Once it gets started, you will receive another automatic email letting […]